Though, we are confident you will love our Kyi Kyi accessories, you can return or exchange any full price item, for a complete refund within ten (10) days of receiving the item, provided that the item is in its original condition with tags still attached.

Unfortunately, sale items & promotional items are final sale and we cannot issue you a refund or exchange. 

Refund will be issued when items have been returned to Kyi Kyi, and confirmed in acceptable condition. There will be a $5 surcharge for the repackaging fee. Just send us an email with your request on the contact form, subject line titled "Return/Exchange." If you do not contact us beforehand, we may not be able to locate your pacel and issue you a refund.

Shipping costs and/or duties & taxes must be paid for by the customer for all return or exchange items. We are not responsible for lost or stolen return/exchange packages. Please use a mail carrier with package insurance and tracking.

There are no refunds or exchanges on sale items.


To determine your hat size, measure the CBJ. A crown brim junction (CBJ) is the measurement of the circumference of your head.  Wrap a tape measure over the central forehead area and around your head to mimic the natural position of a hat, just above the brow line and ears. Check the size chart given below to find the closest match. For in-between measurements use the next size up. 


Size Chart







21 12

22 14


23 34

24 12

Metric (cm)

54 - 55

55 - 57

57 - 59

59 - 61

61 - 63

US Size

634 - 678

678 - 718

718 - 738

738 - 758

758 - 778 


Tip for gift buying: The average female head size is Medium.